We put AI to work inside the tools you already use.
Svela is a hands-on AI implementation partner. We connect AI to your existing chat, docs, tickets and CRM — and build the automations and assistants your team actually needs. No platform to migrate to, no six-month rollout.
No rip-and-replace · Built around your existing stack · Free scoping call
Which enterprise renewals are at risk this quarter, and why?
4 accountsshow renewal risk. Two have open P1 tickets past SLA, one had a 40% drop in seat usage, and one flagged pricing in last week’s QBR notes.
An example of what we build — a grounded assistant over your own docs, tickets and CRM.
What we do
AI implementation, not AI theatre.
Most “AI transformation” either stalls in a pilot that never ships, or gets bolted onto a workflow that never gets used. We do the boring, valuable part: figure out where AI actually saves your team time, wire it into the tools you already run, and hand it over working.
Grounded assistants
Chat-based assistants that answer questions using your own docs, tickets, and CRM data — not generic web knowledge. Every answer traceable back to its source.
Workflow agents
Automations that watch for a trigger — a new ticket, a CRM update, a form submission — and take action: draft a reply, update a record, alert the right person. A human approves before anything ships.
Custom integrations
Connecting the systems that don't have an off-the-shelf AI plugin — legacy tools, internal databases, niche SaaS — using the APIs and automation platforms (Claude, OpenAI, Zapier, Make, n8n) that fit your stack.
How we work
A process, not a platform.
01 — SCOPE
A short working session on your actual tools and workflows.
We identify 2–3 places AI can save real time, not a vague “AI strategy.” You leave the call knowing exactly what we'd build and why.
- Free scoping call, no obligation
- Grounded in your real chat, docs, tickets and CRM
- Concrete opportunities, not a slide deck
02 — BUILD
A working first version, usually inside 1–2 weeks.
We build against your real data and tools — so you're evaluating something real, not a deck. Built with the platforms that fit your stack: Claude, OpenAI, Zapier, Make, n8n.
- Working prototype on your own data
- Human-in-the-loop approval before anything ships
- You review, we iterate
03 — HAND OFF
You own what we build.
We document it, train your team on it, and stay on for support if you want it — but you're never locked into us to keep it running.
- Documentation and a runbook included
- Training for your team
- Optional ongoing support — no lock-in
Our refund window is 30 days for annual plans and 14 days for monthly, provided usage is under 20% of the period.
See it in action
Real prototypes, not mockups.
Here’s what we build when we point AI at a real workflow.
01 — PROTOTYPE · CRM AUTOMATION
Sales pipeline agent
A call transcript comes in. The agent reads it, scores the deal, updates your CRM — company, contact, deal stage — and logs its reasoning. A rep can review and override anything, with a reason, before it's final.
A working prototype that turns a raw sales call transcript into an updated, scored CRM record — works with HubSpot, Salesforce, Pipedrive and others.
02 — PROTOTYPE · REPORTING AUTOMATION
Marketing reporting pipeline
Pulls numbers from the tools marketing already uses — GA4, Meta, Google Ads, Klaviyo — and turns them into a single branded report, automatically, instead of a person copy-pasting into a slide deck every week.
A working prototype that generates a branded performance report straight from your existing ad and analytics tools.
03 — PROTOTYPE · RECRUITMENT AUTOMATION
Candidate screening agent
You define the role once — must-haves, nice-to-haves, dealbreakers. Every incoming CV gets scored and ranked against it automatically. A recruiter can override any decision with a reason, and every override is logged for audit.
A working prototype that screens and ranks inbound applicants against a job spec, with a full audit trail on every human override.
Working with us
What a first project looks like.
- scoping call — free, no obligation
- 1
- to a working prototype — like the ones above, built against your own tools and data
- 1–2 wks
- you review, we iterate, you own the result
- Yours
scoping call — free, no obligation
to a working prototype — like the ones above, built against your own tools and data
you review, we iterate, you own the result
Approach
We take your data seriously — without overclaiming.
No badge wall, no vague promises. Here’s exactly how we handle your data on every project — what we access, what we never do with it, and what the systems we build on already guarantee.
Least-access by default
We work within your existing security tools and permissions — we don't ask you to hand over more access than a project needs.
Never used for training
Client data is never used to train any model. Your data stays yours, full stop.
NDA on every engagement
Standard confidentiality and NDA terms on every engagement, before we see anything.
Enterprise-grade foundations
We build on infrastructure from Anthropic, OpenAI and Google that already carries SOC 2 / ISO certification — you inherit their security posture for the underlying models.
Let’s find the highest-leverage place to start.
A 30-minute call. We’ll look at one real workflow in your business and tell you honestly whether AI can help — and if it’s not a fit, we’ll say so.
- Free scoping call, no obligation
- Working prototype in 1–2 weeks
- You own everything we build